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Airlines and Terminals

Which Terminal

Aegean Airlines Terminal 2 
Aer Lingus  Terminal 2
Aeroflot  Terminal 4
Aeromexico Terminal 4
Air Algerie Terminal 4
Air Astana  Terminal 4
Air Canada  Terminal 2
Air China Terminal 2
Air France Terminal 4
Air India  Terminal 2
Air Malta Terminal 4
Air Mauritius Terminal 4
Air New Zealand Terminal 2
Air Serbia Terminal 4
Alitalia Terminal 4
American Airlines Terminal 3
ANA  Terminal 2
Arik Air Terminal 4
Asiana Airlines Terminal 2
Austrian Airlines Terminal 2
Avianca  Terminal 2
Azerbaijan Airlines  Terminal 4
Biman Bangladesh Airlines  Terminal 4
British Airways  Terminal 3
British Airways  Terminal 5
Brussels Airlines Terminal 2
Bulgaria Air Terminal 4
Cathay Pacific Terminal 3
China Eastern Airlines  Terminal 4
China Southern Terminal 4
Croatia Airlines  Terminal 2
Delta Airlines Terminal 3
Egyptair  Terminal 2
El Al  Terminal 4
Emirates  Terminal 3
Ethiopian Airlines  Terminal 2
Etihad Airways  Terminal 4
Eurowings  Terminal 2
EVA Air  Terminal 2
Finnair  Terminal 3
Flybe  Terminal 2
Garuda Indonesia  Terminal 3
Germanwings  Terminal 2
Gulf Air Terminal 4
Iberian Airline  Terminal 5
Icelandair  Terminal 2
Iran Air  Terminal 3
Japan Airlines  Terminal 3
Jet Airways (India)  Terminal 4
Kenya Airways  Terminal 4
KLM Royal Dutch Airlines Terminal 4
Korean Air Terminal 4
Kuwait Airways  Terminal 4
LATA Airlines  Terminal 3
LOT Polish Airlines  Terminal 2
Lufthansa  Terminal 2
Malaysia Airlines Terminal 4
MEA Middle East Airlines Terminal 3
Oman Air  Terminal 4
Pakistan Int Airlines Terminal 3
Philippine Airlines Terminal 3
Qantas  Terminal 3
Qatar Airways  Terminal 4
Royal Air Maroc  Terminal 4
Royal Brunei Airlines  Terminal 4
Royal Jordanian Terminal 3
SAS – Scandinavian Air Terminal 2
Saudia Airline Terminal 4
Singapore Airlines Terminal 2
South African Airways Terminal 2
Sri Lankan Airlines  Terminal 3
Swiss International Terminal 2
TAP Portugal Terminal 2
Tarom Terminal 4
Thai Airways Terminal 2
Tunisair Terminal 4
Turkish Airlines Terminal 2
Turkmenstein Airlines  Terminal 4
United Airlines Terminal 2
Uzbekistan Airways  Terminal 4
Vietnam Airlines  Terminal 4
Virgin Atlantic  Terminal 3
Vueling  Terminal 3

 

If you require any further assistance please contact the airline directly or please visit www.heathrow.com for live flight information.  

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FAQs about your London Heathrow Airport Transfer

1. Where are Meeting Points at Heathrow Airport?

Heathrow Shuttle driver will meet you in the Arrival Lounge at front of the Airport Information Desk with your name board.

2. Where will you drop me off at Heathrow Airport? 

Heathrow Shuttle driver will drop you right outside your departure terminal. Close to trolly area for easy access to departure entry door. 

3. Will you monitor my flight on the day of arrival?

Yes we will monitor your flight on the day and our driver will park up 30 to 40 minutes after flight arrival.

4. What happen if my flight is delays?

From the time that a flight actually lands we anticipate that it will take approximately 45 minutes to 1 hour to clear immigration and collect baggage and to arrive at our meeting point. Any passenger who anticipates that it will take more than one hour to arrive at the meeting point, should telephone our control office to inform us of the delay.

 If we do not hear from a passenger 2 hours after a flight has landed, this will be charged as a no show.

5. Child Seats and Booster Seats

Children safety seats must be booked in advance, £5 per seat. 

6. Special Needs Passengers

Heathrow Shuttle vehicles are not fitted with wheelchair access equipment.

Passengers travelling with a wheelchair are advised that they must be able to board the vehicle on foot. The wheelchair should also be collapsible.

7. Cancellation / Refunds 

Cancellations made within 36 hours of the date of travel are subject to 100% cancellation charge.

Cancellations made more than 36 hours prior to the date of travel will incur a 30% cancellation charge.