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Frequently Asked Questions (Archive)

  • How to book
  • Security and Payment
  • Train Stations
  • Not Staying in Hotel
  • Not flying into Heathrow airport
  • Can Heathrow Shuttle transfer passenger's with special needs?
  • Do you charge extra for luggage?
  • Do you have special rates for children or senior citizens?
  • Which hotels in London does Heathrow Shuttle visit?
  • Where are passengers dropped at the airport?
  • How does the hotel pick-up work?
  • What happens if my flight is delayed?
  • What are the hours of operation?
  • How long does the transfer take?
  • What is minimum online booking time?
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